Home About us Editorial board Ahead of print Current issue Search Archives Submit article Instructions Subscribe Contacts Login 
  • Users Online: 138
  • Home
  • Print this page
  • Email this page
ORIGINAL ARTICLE
Year : 2015  |  Volume : 20  |  Issue : 2  |  Page : 184-189

Satisfying patients' rights in Iran: Providing effective strategies


1 Education Development Center, Arak University of Medical Sciences, Arak, Iran
2 Faculty of Medical Sciences, Arak University of Medical Sciences, Arak, Iran
3 Medical Ethics and Law Research Center, Shahid Beheshti University of Medical Sciences, Tehran, Iran

Correspondence Address:
Magid Taheri
PhD by Research Student in Medical Sociology, Medical Ethics and Law Research Center, Shahid Beheshti University of Medical Sciences, Tehran
Iran
Login to access the Email id

Source of Support: Grant from Arak University of Medical Sciences Research Committee (contract No.: 91.07.01.401), Conflict of Interest: None


Rights and PermissionsRights and Permissions

Background: Assessment of patients' views about the observance of their rights and obtaining feedback from them is an integral component of service quality and ensures healthcare ethics. The aim of this study was to assess patients' awareness of their rights and their satisfaction with observance of their rights, and provide effective strategies to improve the management of patients' rights in hospitals of Markazi Province, Iran in 2012. Materials and Methods: This analytical study was conducted on 384 patients at 10 hospitals. Patients' awareness of the relevant hospital legislation was assessed by a structured interview, and then patients' satisfaction with observance of their rights was measured by a standardized questionnaire consisting of 10 principles approved by the Iran Ministry of Health of Iran in 2012. In this study, through Delphi technique, effective strategies have been provided to improve the management of patients' rights in the hospitals of Iran. Analysis of variance (ANOVA), t0-test, and Z test were applied for data analysis. Results: Overall, 89% of the patients were unaware of the relevant hospital legislation and 28% of them were not satisfied with the observance of their rights (1.4 ± 0.6). A significant difference was observed between observance of patients' rights according to hospitals, language, and place of residence of the patients (P < 0.05), but there was no significant difference with respect to patients' rights according to sex, education, job, and duration of hospital stay (P > 0.05). Conclusions: The Patient Bill of Rights of Iran needs further revision and modification. Moreover, extensive education of patients and healthcare processionals as the most structural strategies to promote professional ethics, reduce ethical conflict, and increase implementation of the law to respect patients' rights should be taken into deeper consideration.


[FULL TEXT] [PDF]*
Print this article     Email this article
 Next article
 Previous article
 Table of Contents

 Similar in PUBMED
   Search Pubmed for
   Search in Google Scholar for
 Related articles
 Citation Manager
 Access Statistics
 Reader Comments
 Email Alert *
 Add to My List *
 * Requires registration (Free)
 

 Article Access Statistics
    Viewed1337    
    Printed43    
    Emailed0    
    PDF Downloaded74    
    Comments [Add]    

Recommend this journal